Effective Date: 01.09.2026
Last Updated: 01.09.2026
Rajgharia Enterprise ("we," "us," or "our") operates the website https://rajgharia.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit or make a purchase from our store, in compliance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act.
1. Information We Collect
When you interact with our store, we collect the following personal information:
• Customer Account & Identity Data: Name, email address, phone number, and account passwords.
• Transaction & Delivery Data: Billing address, shipping address, order details, and PIN code.
• Payment Data: Payment transactions are processed via PCI-DSS compliant payment gateways (e.g., Razorpay/Cashfree). We do not store your full Credit/Debit Card details or UPI PINs on our servers.
• Technical & Usage Data: IP address, browser type, device information, and browsing patterns collected via cookies.
2. How We Use Your Personal Data
We use your information to:
• Process and deliver your orders.
• Generate GST-compliant invoices and maintain statutory accounting records.
• Send transaction updates, shipping notifications, and tracking details via SMS, WhatsApp, or Email.
• Prevent fraudulent transactions and secure our platform.
• Comply with legal and regulatory obligations under Indian law.
3. Data Sharing & Third-Party Services
We share your data strictly on a need-to-know basis with trusted service providers:
• Logistics & Courier Partners: (e.g., Shiprocket, Delhivery) to fulfil physical order delivery.
• Payment Gateways: To process card, net banking, and UPI transactions securely.
• IT & Analytics Services: Web hosting, database management, and Google Analytics to improve performance.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. Data Protection & Security
We implement reasonable security practices and procedures (including SSL encryption) to protect your data against unauthorized access, loss, or misuse. However, no method of internet transmission is 100% secure.
5. Your Data Rights
Under Indian data protection laws, you have the right to:
• Access, update, or correct your personal details in your account dashboard.
• Withdraw consent for promotional communications at any time.
• Request deletion of your account data (subject to legal retention requirements for tax and accounting audits).
6. Grievance Redressal Officer
In compliance with the Consumer Protection (E-Commerce) Rules and IT Act, 2000, details of the Grievance Officer are published below:
• Name: U Bhunia
• Designation: Grievance Officer
• Entity Name: Rajgharia Enterprise
• Address: 26/S-2, B.T. Road, Sodepur, West Bengal
• Email: grievance@rajgharia.com
• Contact Number: +918172046789
Last Updated: 01.09.2026
Rajgharia Enterprise ("we," "us," or "our") operates the website https://rajgharia.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit or make a purchase from our store, in compliance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act.
1. Information We Collect
When you interact with our store, we collect the following personal information:
• Customer Account & Identity Data: Name, email address, phone number, and account passwords.
• Transaction & Delivery Data: Billing address, shipping address, order details, and PIN code.
• Payment Data: Payment transactions are processed via PCI-DSS compliant payment gateways (e.g., Razorpay/Cashfree). We do not store your full Credit/Debit Card details or UPI PINs on our servers.
• Technical & Usage Data: IP address, browser type, device information, and browsing patterns collected via cookies.
2. How We Use Your Personal Data
We use your information to:
• Process and deliver your orders.
• Generate GST-compliant invoices and maintain statutory accounting records.
• Send transaction updates, shipping notifications, and tracking details via SMS, WhatsApp, or Email.
• Prevent fraudulent transactions and secure our platform.
• Comply with legal and regulatory obligations under Indian law.
3. Data Sharing & Third-Party Services
We share your data strictly on a need-to-know basis with trusted service providers:
• Logistics & Courier Partners: (e.g., Shiprocket, Delhivery) to fulfil physical order delivery.
• Payment Gateways: To process card, net banking, and UPI transactions securely.
• IT & Analytics Services: Web hosting, database management, and Google Analytics to improve performance.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. Data Protection & Security
We implement reasonable security practices and procedures (including SSL encryption) to protect your data against unauthorized access, loss, or misuse. However, no method of internet transmission is 100% secure.
5. Your Data Rights
Under Indian data protection laws, you have the right to:
• Access, update, or correct your personal details in your account dashboard.
• Withdraw consent for promotional communications at any time.
• Request deletion of your account data (subject to legal retention requirements for tax and accounting audits).
6. Grievance Redressal Officer
In compliance with the Consumer Protection (E-Commerce) Rules and IT Act, 2000, details of the Grievance Officer are published below:
• Name: U Bhunia
• Designation: Grievance Officer
• Entity Name: Rajgharia Enterprise
• Address: 26/S-2, B.T. Road, Sodepur, West Bengal
• Email: grievance@rajgharia.com
• Contact Number: +918172046789